Privacy Policy

Introduction

Welcome to our app. We value your privacy and are committed to safeguarding your personal information. This privacy policy outlines the types of information we collect, how we use it, and the steps we take to ensure its protection. By using our app, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you register for our services, we may collect personal information such as:

• Name
• Email Address
• Phone Number
• Billing Information (if applicable)
• Other Identifying Details provided during registration or through interactions with our app

Usage Data

We collect information on how you access and use our app, including but not limited to:

• Device Information: Type of device, operating system, and browser type
• Log Data: IP address, date and time of your visit, and pages viewed
• Interaction Data: Clicks, navigation paths, and other interactions with our app features and content

How We Use Your Information

We use the information we collect to:

• Provide and Maintain Services: Ensure the app functions correctly and deliver the services you have requested, including trading and investment courses.
• Improve User Experience: Analyze user behavior to enhance and personalize your experience.
• Send Communications: Notify you about updates, promotions, and relevant information related to our services.
• Facilitate Trading Ideas and Signals: Allow public and verified traders to post trade ideas and signals, and provide a platform for you to access these insights.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except under the following circumstances:

• With Your Consent: When you provide explicit consent to share your information.
• For Legal Reasons: To comply with legal obligations or to protect our rights, users, and the safety of others.
• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our app and providing our services, under strict confidentiality agreements.

User Responsibility and Risk Disclaimer

All the information, trading signals, global financial news, trading ideas, market prices, and other content provided on our app are for informational purposes only. They do not constitute financial advice or recommendations. Users should perform their own research and consult with professional advisors before making any investment decisions.

By using our app, you acknowledge and agree that:

• Assumption of Risk: You assume full responsibility for any financial loss or other problems that may arise from using the information and services provided by our app.
• Limitation of Liability: We are not responsible for any financial loss, damages, or other issues that may occur as a result of using our app.
• Content Disclaimer: Any trade ideas and signals posted by public and verified traders are not endorsed by us, and we do not guarantee their accuracy or reliability. The content is purely advisory and not mandatory for users to act upon.

Security of Your Information

We prioritize the security of your personal information and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Protecting data transmission with SSL encryption.
• Access Controls: Limiting access to personal information to authorized personnel only.
• Regular Audits: Conducting security audits to identify and mitigate vulnerabilities.

However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

Your Rights

You have the right to:

• Access Your Information: Request a copy of the personal information we hold about you.
• Correct Your Information: Update or correct any inaccuracies in your personal information.
• Delete Your Information: Request the deletion of your personal information, subject to legal or contractual obligations.
• Withdraw Consent: Withdraw your consent for the collection and use of your personal information at any time.

To exercise any of these rights, please contact us at developers@primefxt.com.

Refund Policy

If a mistake is identified as originating from our side, we will take full responsibility and issue a refund promptly.

Conditions for Refunds

Eligibility for Refunds:

• Refunds will be issued only in cases where errors are directly attributable to our team, systems, or processes.
• The customer must notify us within 7 days of the incident for the claim to be considered.

Refund Process:

• Once the issue is reviewed and validated, the refund process will be initiated.
• Refunds will be credited to the original payment method within 7 working days of approval.

How to Request a Refund

• Contact our customer support team at developers@primefxt.com.
• Provide details of the error, including any supporting documentation or evidence.
• Our team will review your claim and communicate the outcome within [2-3 business days].

Changes to This Privacy Policy

We may update our privacy policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy, our practices, or your dealings with our app, please contact us at developers@primefxt.com.

By using our app, you acknowledge that you have read and understood this privacy policy and agree to its terms and conditions. Thank you for trusting us with your personal information.